Flow Designer throws error 'Record in sc_task table does not exist' in Wait For Condition action

SNC Developer
Tera Contributor

In my flow where the trigger is Service Catalog, I am creating a sc_task record. The next step is a Wait for Condition which errors with - Record in sc_task table does not exist. I came across this kb article - Flow Designer error: Record in <table> table does not exist or is unreadable - Support and Troublesh.... I followed these steps and created a sample flow with a custom action, but the error persists.  Anyone else  come across this error?

Screenshots attached. 

 

Any help is highly appreciated!

 

4 REPLIES 4

James Chun
Kilo Patron

Hi @SNC Developer,

 

So you are creating a SCTASK and pause the Flow until it's completed?

If so, did you consider using OOB 'Create Catalog Task' action?

It has the 'Wait' capability which pauses the flow until this task completes and is no longer active (active=false). (https://docs.servicenow.com/bundle/washingtondc-build-workflows/page/administer/flow-designer/refere...)

 

Cheers

That is exactly what I did, thank you!

Did you mean that you are getting the error with the 'Create Catalog Task' action?

Or did that resolve the issue?

LCristina
Tera Expert

Good morning, @SNC Developer  ! 

I remember facing the same issue last year.

Consider using "Look up for record" before the "Wait for condition" step.

Consider using "Wait for duration of time" equal 2 seconds as the first step of the Flow Designer. It's inside the "Flow Logic" options.

That's what worked for me...

Please, let me know if it helped. 🖖