Flow skipping approvals

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04-25-2025 06:11 AM
I have a flow for a custom application that has decided to start skipping approvals. In the record, it's attaching the approvers to the associated record, but sets them as 'No Longer Required'. Instead just skips to the final state (closed complete).
Here is an example of what I see from the execution.
and on the Record, you can see the approval record, but also it's in the incorrect state.
Has anyone experienced something similar with a Flow and know what to do with this?
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04-25-2025 06:35 AM
Hello @Aaron Duncan
Please look at these two:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0726424
Hope that helps!

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04-25-2025 09:37 AM
@Vishal Jaswal I reviewed these options, and they don't appear to be causing the issue.

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04-28-2025 06:41 AM
@Josh Pirozzi @Vishal Jaswal @Ankur Bawiskar I spoke with Support about this, and it is related to KB2042735 and PRB1874873. We are looking to upgrade to Yokohama Patch 2 Hotfix 2 to resolve.
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04-28-2025 07:04 AM
Good to know! Thanks @Aaron Duncan !