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Flow to create Incident Tasks

eagle18
Tera Contributor

HI All

I'm attempting to create a flow to trigger some incident tasks but i can't get the flow to work. I am testing with a single task but evan this wont work. What am i doing wrong? When i test it works fine but when i raise an incident tasks won't create.

Trigger - Major Incident is Accpeted

Creat Task Action- create Task

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1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron

Hi

instead of "Major Incident State is Accepted" configure "Major Incident State changes to Accepted"

Kind regards
Maik

View solution in original post

3 REPLIES 3

Maik Skoddow
Tera Patron

Hi

instead of "Major Incident State is Accepted" configure "Major Incident State changes to Accepted"

Kind regards
Maik

Thanks @Maik Skoddow 

That worked, aslo realised I missed the Inicident = Incident from the Action

Glad to hear that I could help!