g_form removeOption does not work on catalog variable

[tkaneko]

I am trying to remove an option from a select box on a catalog variable but it does not remove. The script is:

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading) {

          return;

    }

  g_form.removeOption('eai_reviewer_sel_next_task', 'eai_research');

  //g_form.clearOptions('eai_reviewer_sel_next_task');

  //g_form.addOption('eai_reviewer_sel_next_task', 'uat_implement', 'UAT Implementation');

  //g_form.addOption('eai_reviewer_sel_next_task', 'prod_implement', 'PROD Implementation');

}

The g_form.clearOptions and g_form.addOption functions seem to work fine but the g_form.removeOption does not.   I would prefer to not clear all options and add back the ones I need as I need to include the 'none' option and its setMandatory properties.

[Chuck Tomasi]

Hi Tyler,

This is the first I have heard of this being a problem.

Are you certain eai_research is an exact match for the value (not the label) of the option you want to remove.

[tkaneko]

Yes, I verified that 'eai_research' is the value and not the label.

Here is a screenshot of the variable:

[Chuck Tomasi]

Something is off. I just tried the same thing with a select box on a catalog item. I called mine u_number and added options

One,one

Two,two

Three,three

then created an onLoad client script that removed option 1

g_form.removeOption('u_number', 'one');

and it worked. Not sure what to tell you. Did you double check that the client script is active and doing an onChange on the right variable?

[tkaneko]

I think the only difference between your script and mine is I am running on onChange on another catalog variable.   I did read that if the current option is selected you cannot remove the option so I added a clearValue function before I try to remove the option.   I am going to try it with an onLoad script to see if it will work that way.

The client script is working because I have uncommented the clearOptions and addOption functions and it performs as expected.

function onChange(control, oldValue, newValue, isLoading) {

    if (isLoading) {

          return;

    }

g_form.clearValue('eai_reviewer_sel_next_task');

g_form.removeOption('eai_reviewer_sel_next_task', 'eai_research');