Field Type "File Attachment" is not shown in service portal
We have a field type "File Attachment" in the custom table. but the field is not visible in the form widget. Is that field type is not supported? How to show that field on the form widget?
Forum Posts
Is there a size limit to how big a knowledge article can be?
My team is going to be creating rather sizable knowledge articles based on existing Word documents. Is there a size limit? We have some documents that are in excess of 20 pages. Want to know if I am heading into a problem. Would also like any pointer...
Resolved! Knowledge featured content not displaying
Hello, Edit: Solution is already found. In addition, you can increase the number of articles displayed in the Featured Content block by modifying the property: glide.knowman.content_block_limit. By default it is set to 5. We've been cleaning our ...
Resolved! getXML() vs getXMLAnswer()? which is the best to use?
getXML() vs getXMLAnswer()? which is the best to use?
Resolved! onSubmit Client Script: How to override the dirty form alert box ( "Leave Site? Changes you made may not be saved.") on a onSubmit client script?
Hi, I have a onSubmit client script on a record producer where I throw an alert box. When the user clicks on "Ok" on the alert box- a dirty form error alert box pops up with the text "Leave Site? Changes you made may not be saved." How to override ...
Virtual Agent Card Output Not Displaying Reference Fields
When using the Bot Response type "card" in the virtual agent designer if you select a field to display and that field happens to be a reference field when the card is rendered the reference fields display as empty even if they are filled out in the r...
Resolved! Question about 'function calculatedFieldValue()'
Hi, Lately, when I add a new column to a table (usually a Text type) SNow decides that it will set the Calculation attribute to the default: function calculatedFieldValue() I'd like to understand (1) Why is it doing this? and (2) How can I remove tha...
Resolved! Is it possible to trigger browser notifications other than by sending a Connect chat message ?
My customer would like to have a visual or sonor notification when a new record is inserted in a custom table. The reason behind is that the agent working on this custom table need to be alerted in real-time when a new record is inserted, in order t...
Resolved! End activity getting cancelled in workflow.
Hello Developers! I created a workflow it is working fine RITM and Request item getting closed when tasks are closed but i am getting end cancelled in workflow context. Here is the workflow context snap Please help me out on this. Thank you...
Resolved! How to send the dynamic table name of the table selected
There are 5 variables on record producer which are depend on requested_for.I want to pass the table name of those 5 tables dynamically in script include.If I will select first variable,GlideRecord will work on first table.If I select Second table Gli...
$uibModal embed HTML content [external content] on widget
hey there i have a widget with that code: HTML: <script type="text/ng-template" id="modalTemplate"> <div class="panel panel-default"> <div class="panel-heading"> <h4 class="panel-title">Bynet Terms Confirmation</h4> </div> <div class="panel-body wra...
Metrics for the knowledge base
I need some assistance. I am trying to develop and come up with some metrics to measure the knowledge. One of the things I would like to measure is how effective the knowledge base is is solving an incident.Any recommendations of any type of metric m...
Resolved! Is Workflow Editor being replaced by Flow Designer?
Hello,Around 3 weeks ago on ServiceNow Scripting classes trainer said that Workflow Editor will be replaced by Flow Designer. Actually he mentioned that it won't be decommissioned just no new features will be added and we can expect only security upd...
Flow Designer - How to trigger a UI action
Hi Guys, My flow creates a Change request with 5 tasks. Everything saved as needed but I need to submit it for approval. How do I trigger the submit UI action? Thanks in advance. Regards, Jocelyn
Resolved! Need help on Redirecting to another page in Service portal
Hi, I have created a Registration Form where user enter the information and press Sign Up button, upon click it will create a record in u_registration table till now everything is working fine. Now once the user clicks the Sign up button i wanted ...
