Send notification to desktop Windows Action Notification center

[Franck Jaffre]

HI all,

My customer's willing to push ServiceNow notification to the end-user's desktop in order to update the user directly on his usual workspace. This is an adoption stake. 

There has been a post 2 years ago on how to push notifications to windows Action Notification center. At that time it looked difficult to integrate the Windows Action Notification Center ? Has this changed or has anybody received / implemented the same request till then ?

Should we suggest Team or Slack spoke by now ?

Thx

[Kieran Anson · Accepted solution]

Hi Franck,

Windows Action Notification Center doesn't have an API to allow ServiceNow to push notifications. You've got a few options for notifications:

• Notify - sms notifications
• Push notifications using the mobile app to a users phone
• email notifications
• 3rd party integration such as MS Teams, Heed.io or other 
• store.service-now.com and search "notification". A fair few vendors have created solutions.

[Franck Jaffre]

Thanks Kieran