Give read access to itil role to the customer_account table.

[Samiksha2]

Hi All,

I am stuck in the read access to itil role to the customer_account table.

I created read ACL on customer_account table and added ITIL role.

But it is not working.

Please let me know what I am doing wrong.

Thanks,
Sam

[Kieran Anson · Accepted solution]

What's the reason the OOB 'company' field is not being used on the sc_req_item table?

[Samiksha2]

Hi @Kieran Anson ,
Yes you are right. I didnt think about the core table. I was struggling with this from past 3-4 days.

Thanks for the help.

Thanks,

Sam