Give read access to itil role to the customer_account table.

Samiksha2
Mega Sage

Hi All,

I am stuck in the read access to itil role to the customer_account table.

I created read ACL on customer_account table and added ITIL role.

Samiksha2_0-1717161210775.png

But it is not working.

Please let me know what I am doing wrong.

 

Thanks,
Sam

 

1 ACCEPTED SOLUTION

What's the reason the OOB 'company' field is not being used on the sc_req_item table?

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11 REPLIES 11

What's the reason the OOB 'company' field is not being used on the sc_req_item table?

Hi @Kieran Anson ,
Yes you are right. I didnt think about the core table. I was struggling with this from past 3-4 days.

Thanks for the help.

 

Thanks,

Sam