Group sys ids are different between instances, causing problems with approval group in workflow.

Reddy
Kilo Sage

I'm having issues with ServiceNow Groups sys id's, Where Dev, Test, Prod groups sys ids are different. When I Pushed my workflow updates to test they have different sys ids. What is the best process to maintain them Unique Sys ids?

1 ACCEPTED SOLUTION

Prateek kumar
Mega Sage

You have to push XML's of the groups through instances to maintain same sys_id's.

It is not advised to create groups manually across all instances.

 


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5 REPLIES 5

Yes that's correct. This helps in maintaining same sys_ids across all instances.

 

Please mark this post as helpful or the correct answer to your question if applicable.

-Cheers

Prateek


Please mark my response as correct and helpful if it helped solved your question.
-Thanks