Hi There,
Our HRSC has expressed interest in being able to use a rich text editor in the Comments box in HR Workspace. This stems mostly from being able to properly use hyperlinks to Knowledge Articles but also for bolding steps for instructions back to the requester. I've done some research and looks like it could be done: Solved: Link and Rich Text in Compose/comments agent works... - ServiceNow Community
Will there be a problem with performance when this property is enabled?
How will other modules react to this change like Portal, Notifications etc. ?
Appreciate any feedback!
Thanks,
-Dharma
