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Hide New button

PreethiG6447769
Tera Contributor

Hi Team,

 

We wanted to hide New button in HR cases naive view,

But no in HR workspace

 

PreethiG6447769_0-1770724387807.png

 

 

From where this action comes from, I tried to deactivate from UI action but its not working.

2 ACCEPTED SOLUTIONS

@PreethiG6447769 

it worked fine for me

see below -> New button is gone when I checked that Omit new button checkbox

share your config screenshot

AnkurBawiskar_0-1770733360339.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@PreethiG6447769 

in the New roles field, give HR Admin role

Don't use script

AnkurBawiskar_0-1770795311187.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

12 REPLIES 12

Ankur Bawiskar
Tera Patron

@PreethiG6447769 

for native simply configure the list control on Right Click List Header -> Configure List Control and Omit the new button

AnkurBawiskar_0-1770725773142.png

 

AnkurBawiskar_1-1770725819569.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar , Its not working.

@PreethiG6447769 

it worked fine for me

see below -> New button is gone when I checked that Omit new button checkbox

share your config screenshot

AnkurBawiskar_0-1770733360339.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@PreethiG6447769 

did anyone override the New button on your table from global table?

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader