Hide New button

PreethiG6447769
Tera Contributor

Hi Team,

 

We wanted to hide New button in HR cases naive view,

But no in HR workspace

 

PreethiG6447769_0-1770724387807.png

 

 

From where this action comes from, I tried to deactivate from UI action but its not working.

2 ACCEPTED SOLUTIONS

@PreethiG6447769 

it worked fine for me

see below -> New button is gone when I checked that Omit new button checkbox

share your config screenshot

AnkurBawiskar_0-1770733360339.png

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

@PreethiG6447769 

in the New roles field, give HR Admin role

Don't use script

AnkurBawiskar_0-1770795311187.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

12 REPLIES 12

@Ankur Bawiskar ,

 can we show new only for HR Admins, i tried this but its not working, Im i missing anything?

PreethiG6447769_0-1770793293134.png

 

@PreethiG6447769 

in the New roles field, give HR Admin role

Don't use script

AnkurBawiskar_0-1770795311187.png

 

 

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tried it, but for HR admins also its hiding.