Hide Tours from service portal

Prakash_S
Tera Contributor

How to hide Tours from service portal?

3 ACCEPTED SOLUTIONS

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Prakash_S 

 

https://www.servicenow.com/community/developer-forum/how-can-i-remove-tours-at-service-portal-header...

https://www.servicenow.com/community/developer-forum/how-to-remove-quot-tours-quot-and-quot-live-cha...

 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

Runjay Patel
Giga Sage

Hi @Prakash_S ,

 

I think you should search in community before posting, it has the solution in community. check this thread.

 

https://www.servicenow.com/community/service-management-forum/possible-to-hide-tours-header-in-servi...

 

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If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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View solution in original post

Mark Roethof
Tera Patron
Tera Patron

Hi there,

 

Assuming you are using the out-of-the-box header for Service Portal or Employee Center, you could set the value of System Property "com.snc.guided_tours.sp.enable" to "false".

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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View solution in original post

5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Prakash_S 

 

https://www.servicenow.com/community/developer-forum/how-can-i-remove-tours-at-service-portal-header...

https://www.servicenow.com/community/developer-forum/how-to-remove-quot-tours-quot-and-quot-live-cha...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Runjay Patel
Giga Sage

Hi @Prakash_S ,

 

I think you should search in community before posting, it has the solution in community. check this thread.

 

https://www.servicenow.com/community/service-management-forum/possible-to-hide-tours-header-in-servi...

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

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Ankur Bawiskar
Tera Patron
Tera Patron

@Prakash_S 

you could have searched in community and found the answer

For which portal do you require this?

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar sure.