Hide Tours from service portal

[Prakash_S]

How to hide Tours from service portal?

[Dr Atul G- LNG · Accepted solution]

Hi @Prakash_S 

https://www.servicenow.com/community/developer-forum/how-can-i-remove-tours-at-service-portal-header...

https://www.servicenow.com/community/developer-forum/how-to-remove-quot-tours-quot-and-quot-live-cha...

[Runjay Patel · Accepted solution]

Hi @Prakash_S ,

I think you should search in community before posting, it has the solution in community. check this thread.

https://www.servicenow.com/community/service-management-forum/possible-to-hide-tours-header-in-servi...

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.

Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

[Mark Roethof · Accepted solution]

Hi there,

Assuming you are using the out-of-the-box header for Service Portal or Employee Center, you could set the value of System Property "com.snc.guided_tours.sp.enable" to "false".