History Timeline

dhanushk8707277
Tera Contributor

‎09-15-2024 10:13 AM

How to navigate History Timeline of CI?

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Community Alums
Not applicable

‎09-15-2024 07:54 PM

Hi @dhanushk8707277 ,

The information for History Timeline can be found in this doc : https://docs.servicenow.com/bundle/xanadu-platform-security/page/administer/security/concept/c_Histo...

 

On the time line of changes for a CI record, you can also view a timeline of changes for the CI's related records.

Before you begin

Role required: admin
  • Target table: the CI record must be in the Configuration Item [cmdb_ci] table or a descendant of this table.
  • Auditing: must be enabled for the table containing the CI.

Procedure

  1. Open the timeline for the CI.
  2. Select the Related Records icon and select related records from the List of Related Records to view.
    Click the Related Records icon again to display the related records timeline.

 

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