How can a default dashboard be set for a user?

[Blair5]

Upgraded to Tokyo and converting homepages to dashboards. Want to set the newly converted dashboard as the user's landing page. What user preference is this? If it's set as a user preference, would they always land on that page or would it display the last user dashboard?

[Nayan Mahato]

Hi Blair,

By default, the most recent dashboard a user has visited is the dashboard they see when they login to ServiceNow.

While it is possible for individual users to set dashboards, rather than homepages, you can also set dashboards as home for all users.

Procedure

1. Navigate to All > User Administration > User Preferences.
2. Create a user preference with the name my_home_navigation_page.
3. Give the preference the description Set all homepages to dashboards.
4. Select the System check box to create an instance-wide default.
5. Leave the User field empty.
   Steps 4 and 5 make the preference universal.
6. Set the Type to string.
7. Set the value to $pa_dashboard.do.
8. Select Submit.

Result

All users see the last dashboard that they visited when they log in to ServiceNow.

Regards,

Nayan

[Blair5]

Nayan,

My understanding is that in Tokyo, all users will land on a dashboard. No user preference necessary. My question isn't how to set a user's landing page to dashboards instead of homepages, My question is how to set someone to have a specific dashboard upon landing? 

[Michael-PHL]

I have this same question... rather than customizing if it's possible to do.

[JP - Kyndryl]

Hi Blair5,

Procedure if you have the new UI:

1. Put the dashboard you want as a default on the screen
2. Select your profile icon (top right)
3. Select Preferences
4. Select Display
5. In the Current start page, select “Use the page I’m on now”:

Also, make sure you set the following system property to true:

glide.next_experience.user_selected_landing_page_enabled