How can a public/unauthenticated user upload an attachment via the "Attachment" type variable?

Amy12
Tera Contributor

I have a requirement where my catalog item must be available to public (unauthenticated/guest) users. On the catalog item, there is an Attachment type variable where the file type is restricted so that users can only upload PDF files. 

 

Currently, ServiceNow does not allow public users to Create on the sys_attachment table. My sys property glide.attachment.role also has the value of public. But modifying the create ACLs on the sys_attachment table does not seem to work.

 

Thanks for your help.

2 REPLIES 2

Osvaldo4
Tera Contributor

Hey @Amy12 , did you founded a way to do that?

Amy12
Tera Contributor

Unfortunately, no I did not find a solution to this yet.