How can I build a portal?
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01-29-2025 06:21 AM
Hi all,
I wanted to aks you for help how to build my own portal. If I build my portal using CSM what´s the difference to a protal built using ITSM?
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Service Portal
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01-29-2025 09:17 AM
Hi @DanielBr
You can build the portal on your own. The purpose of the portal is important—determine who will use it. If it is for internal users, then ITSM tables can be utilized. If it is for customers, then CSM tables can be used instead.
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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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****************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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