Use PDIs? Take our 5-minute survey to help shape the PDI roadmap.

How can I build a portal?

DanielBr
Tera Contributor

Hi all,

 

I wanted to aks you for help how to build my own portal. If I build my portal using CSM what´s the difference to a protal built using ITSM?

1 REPLY 1

Dr Atul G- LNG
Tera Patron

Hi @DanielBr 

You can build the portal on your own. The purpose of the portal is important—determine who will use it. If it is for internal users, then ITSM tables can be utilized. If it is for customers, then CSM tables can be used instead.

****************************************************************************************
Regards
Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
******************************************************************************************