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‎08-15-2022 07:25 PM
Hi.
I want to change workflow of knowledge from draft to review.
Now it's automatically change so I can't edit.
If some one knows, please let me tell.
Thanks.
Solved! Go to Solution.
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‎08-15-2022 07:53 PM
Hi,
You have to request approval for publish the kb article, then it will goes to review state.
Feel free to mark helpful & correct!
Thanks,
Sagar Pagar
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‎08-15-2022 07:34 PM
HI,
Can you explain in details?
Feel free to mark helpful & correct!
Thanks,
Sagar Pagar
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‎08-15-2022 07:39 PM
Thanks for your corporation!
I created knowledge as draft and now I want to change workflow status of this knowledge from draft to review. I don' t know how to change workflow status and how to do review.
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‎08-15-2022 07:53 PM
Hi,
You have to request approval for publish the kb article, then it will goes to review state.
Feel free to mark helpful & correct!
Thanks,
Sagar Pagar