how can i hide an icon link widget based on roles or groups?

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I need to hide an icon link widget based on role, for ex. if user has abc role he should not see the icon link widget but if he has xyz role he should see it

[Saurav11]

Hello,

If my answer helped you can you mark it as correct as well.

Thanks.

[Sebastian L · Accepted solution]

See this article on how to activate user criteria for Service Portal: 

https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/build/service-portal/concept/user-criteria.html 

Please read it through before activating