Resolved! Have error when clone Data Table from Instance
I'm new Service Now development.I've clone Data Table from Instance but when I add it to my page,It have error(in picture) .i don't know why it error?Please help me.
Forum Posts
Resolved! Export sys id
Hi, We have configuration items in our CMDB.We want to update them. We are going to export this table and then update the excel file in order to import again. which field is used for the merge? Because the name of the ci will be potentially modifie...
change language within knowledge articles on the portal?
Hello, we activated the internationalization plugin and within the console everything seems to work. we are able to create a parent-child relationship between articles and when one articles is being viewed (within the console) I can chose between...
Resolved! Is there a way for an end user to copy a Visual task , board, card, or task?
I looked through the post and see ways as an admin I could export and re import to a list but is there a way the user him/herself can copy over items from one Task board to another?
Resolved! My page content is overlapping onto my footer in Service Portal?
Hi all, I'm developing our Service Portal, and I've created a new page that is displaying performance analytics widgets. The issue I'm having is that the content from the page is overlapping the footer. This is not happening on other pages in my po...
VPN and the access from external network
Hello everyone, I have a technical question related to the VPN which I want to make sure of it. If we set up a VPN connection between the customer’s network and the ServiceNow instance, will this cause the users to not be able to access the insta...
Resolved! How to enable a unique index on the table?
I see duplicate numbers issue in our instances. SNOW suggested me to add a before/insert Business rule. https://docs.servicenow.com/bundle/jakarta-platform-administration/page/administer/field-administration/concept/c_EnforcingUniqueNumbering.html I ...
gs.log not working in script include
I have a very simple script include and I can't get the gs.log to work so I'm not even sure if it's being called correctly. Below is the script include named cab with function cabCheck. In the report I am calling this using javascript: new cab().c...
Resolved! How to Set Default Sort for Service Portal Requests
From within the Service Portal, if I click on Requests from the top nav bar and select 'View all requests,' I am taken to the request page that displays my open incidents and requests. Currently, the 'My Incidents' section sorts by the sys_updated_...
CSV import not recognising field delimiter
I am having a problem importing a CSV file using sys_import.do where it appears that the import process isn't recognising the field delimiter. Instead I'm getting the error message: data contains 1 columns, expected 4 The strange thing is that if I t...
Knowledge Base User Criteria and access
I am not a Service Now administrator, but I am the Knowledge Administrator. I am trying to figure out how to make the user criteria work in my environment and am running into some trouble understanding how the user criteria settings in a knowledge b...
Import set comments
Hi all, There are few records were ignored with these comments " No field values changed " and "row transform ignored by on before script " after importing data for a custom table. Please any guide me on this issue. Thanks, Sujith
Resolved! Approval - User not creating approval tasks if 'created by' matches the user who needs to approve.
Hi All, Having some simple issues with my workflow and wondered this is working by design, something I've done wrong, or is a bug in the system. I have a simple workflow to generate 2 approval records, request manager approval (via script) and then ...
Difference between User Administration -> Groups & System Security -> Groups
What is the difference between Groups in User Administration and Groups (Users and Groups) in System Security??
import data ignored
Hi All, We have import data in to our database, there are few records were ignored with this message " Invalid map target u_active does not exist in table ( xxx-table) " . plz help Thanks, sujitha
