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‎03-26-2021 04:10 AM
How can i make the rejection comments mandatory on Service Portal. We are in Paris release of ServiceNOW. Can someone help me in achieving the requirement.
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‎03-30-2021 12:55 AM
not on RITM record, please check approval record.
If you want to update on ritm , you can write business rule on approval record to copy the comment from approval record to RITM record.
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‎06-05-2023 10:38 AM
Hello @Harsh Vardhan
Comments are capturing four times on the sys_approver_approval table for record .
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‎08-12-2024 05:55 AM
How to make*highlighted on the window.Also when click on cancel the buttons on the approval form are grayed out until refresh.any solution
