How do I display subcategories of a knowledge base on service portal?

mwilson
Kilo Explorer

‎07-20-2018 08:43 AM

I have one knowledge base with ~8 categories. Each category has a couple subcategories. When I click on the knowledge base on service portal, it displays the 8 categories but not the subcategories related to those. Is it possible to display these? Maybe in a drop down under each category?

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VigneshMC
Mega Sage

‎07-20-2018 09:03 AM

This theard should be helpful.

https://community.servicenow.com/community?id=community_article&sys_id=434c62a1dbd0dbc01dcaf3231f961964

Thanks,

Vignesh

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