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Resolved! Asset Discovery through ITOM discovery module

Hii AllI am trying to discover missing attributes such as assat tag,assigned to,location,company on windows server . but that attributes are not getting populate.how i can get values for those attributes through discovery.please suggest me  

harshada_p by Tera Contributor
  • 848 Views
  • 3 replies
  • 1 helpfuls

Resolved! Cancel flow designer flow

Hello, Is there a way to cancel a flow designer flow from a UI action?  I have seen other posts about how to cancel a workflow using: new Workflow().deleteWorkflow(current); However, I'm not sure how to do this for a flow designer flow. Thank you! Mi...

Michelle B by Tera Guru
  • 8997 Views
  • 4 replies
  • 0 helpfuls

Resolved! set urgency to high if caller is vip

function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (g_form.isNewRecord()) { var callercheck = g_form.getReference('caller_id', vipcallercheck); return; } } function vipcallercheck(callercheck) { if (callerchec...

pk16514 by Tera Contributor
  • 778 Views
  • 5 replies
  • 3 helpfuls

Resolved! How can I allow users without the ITIL role to view and edit Catalog Tasks, and can I do it all from the Service Portal

Hello All, I have an interesting requirement where I need to allow users who do not have the ITIL role to close out catalog tasks, and they need to be able to do it from the Service Portal. I'm not sure what the best way to achieve this would be. Cur...

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Mclane by Giga Contributor
  • 14928 Views
  • 5 replies
  • 11 helpfuls

Resolved! ServiceNow and Azure KeyVault

We are trying to use Azure KeyVault as a possible solution store secret. However i couldn't find or understand the best approach  to authenticate a Azure KeyVault, basically is it as simple as using service principal or requires similar setup to Cybe...

karsrao by Kilo Guru
  • 5177 Views
  • 7 replies
  • 3 helpfuls