Heya, I have a question regarding assignment group condition. We've got 3 groups Assignment Group 1Assignment Group 2 Assignment Group 3 The individuals in these assignment groups are distinct, but there are two members who belong to all the 3 assign...
Hi, i would like to Import a Flow Designer to a different instance from the original. When I Import/Export through XML the Flow appears empty with no trigger or actions! Thank you for you help
Hello, After upgrading to San Diego, it was the first time I encountered "Overview help" (sys_ui_overview_help). But the overviews I can find in this table are the overviews for UI16. Where can I configure one for Polaris? like the one which is trigg...
Hi there I'm wanting to make use of the Onboarding Guidance modal to display information to users as they log in. There's doco here on how to create one: Create an onboarding experience But there's no information I can find anywhere on how to trigger...
Hello I have a question about API ;i customer ask me about the issue of too many requests ;and i want to know if Can we allow our API users (known in the system) to have a bigger limit ?Thanks
Hello happy community! We provide services to users through service catalogs.When a customer requests something, an sc_request or a record is created according to the catalogue item being a sc_cat_item or sc_cat_item_producer. When the request is su...
Hey there my friendly folks, We are instantiating a new interface from ServiceNow to Google BigQuery. Currently this interface is to Oracle and we are transitioning to Google. We are attempting to use the "Magnitude Simba Google BigQuery JDBC Data C...
I create a number of dashboards in SNOW for my personal use, but want to be able to give users access to VIEW but not EDIT my dashboards (or the underlying reports used to create them). When I share a dashboard, SNOW seems to make me share each of th...
unable to remove the blue border i have tried using the below css input:focus { outline:none !important; } kindly suggest what needs to be done attached the below screenshot
When trying to upload DLL files to the MID Server JAR Files section I am getting the following error: I have already go to security and added the file extension. I have even check the option to turn off the MIME checking. Anyone have any ideas?
Hi Guys,I need your help.Could you tell me if the use of inbound actions to approve only via e-mail needs approval licenses?In this scenario, users are in sys_user table, but not has any kind of license. Regards
Hi, We have a requirement like we need to send notifications from related to Case Management and SLA of cases from 'abc@mail.com' because our production instance has some other applications like ITSM, changing the existing SMTP mail addresss reflect...
Hello, i am trying to add a dictionary attribute but then i face with the following error:The attribute 'Allow public' cannot be added to a system Dictionary Entry record unless maint.I can't find any solution for that?? Thanks in advance
Dear all,We are currently searching for a way to automate licenses.We see that we come near the maximum of licenses we bought from servicenow but also see a lot of itil users that do use servicenow at all for a longer period.Our idea is to revoke lic...
My Goal is to learn how can i use Import Sets to bring external data to servicenow, so all that I am describing below is running on my PDI. When I try to load data from my Data Source I get an erro stating that my action inputs where not informed, b...