How do I get the URL for my Knowledge Base

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Stacy1
Mega Guru

‎09-16-2015 06:28 PM

Hello,

We have multiple knowledge bases now that we are on FUJI.   I would like to put the URL to a particular Knowledge base on one of our internal intranet sites.   How do I get the URL for my knowledge bases?

thank you,

Stacy

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Manjul Katare
ServiceNow Employee
ServiceNow Employee

‎10-12-2015 11:14 PM

Hi Stacy,



Try these below two links and let me know if it worked for you!



Link1:


https://<your-instance-name>.service-now.com/nav_to.do?uri=kb_view.do?sysparm_article=[KBNumber]


For Ex: https://demonightlyfuji.service-now.com/nav_to.do?uri=kb_view.do?sysparm_article=KB0000033



Link2:


https://<your-instance-name>.service-now.com/nav_to.do?uri=kb_view.do?sys_kb_id=[KB_sys_id]


For Ex: https://demonightlyfuji.service-now.com/nav_to.do?uri=kb_view.do?sys_kb_id=08f78d43ff1131009b20fffff...



Hope this helps!


-Manjul


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mohan2
Tera Contributor

‎07-07-2022 12:14 AM

Hi Stacy,

 

Try ideas for sandiego  and let me know if it worked for you!

 

Method1:

https://<your-instance-name>.service-now.com/kb

Method 2:

Service Portal Link for knowledge base

Method 3:

In PDI navigate through self service module

Hope this helps!

 

-Mohan kumar

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