How do i integrate servicenow with RSA Archer tool ?

[soorindra]

Hi,

I am planning to integrate the RSA Archer and other tools like

Apptio

ARIBA

DELL WDM

RSA Archer

CASPER

ADDM

I would like to request help to initiate and finish these integrations.   Please guide me with documentation and procedure to do these integrations. Thank you.

Suri

[Sashi K1]

Hi

Most of these tools do offer Webservice and REST APIs, ServiceNow is very powerful in integrating third party applications by means of SOAP/REST.

you could easily integrate using these Applications in ServiceNow. Prior developing any custom layer in ServiceNow, check with your other apps if they have any built in support (plugins) for ServiceNow. Most of Apps these days do offer plugins to integrate.

For more information ServiceNow integrations do refer

REST API - ServiceNow Wiki

http://wiki.servicenow.com/index.php?title=List_of_Available_Integrations#gsc.tab=0

http://wiki.servicenow.com/index.php?title=SOAP_Web_Service#gsc.tab=0

Thanks

[soorindra]

HI Sashi,

Would be able to help me with the RSA Archer integration, coz rest i could do using the API or JDBC for ADDM. RSA is something new to me and unable to proceed with out proper details.. Thank you.

Suri

[Sashi K1]

after reviewing RSA Archer too documentation, on website they do have Integrations support by means of SOAP or REST. may I know whats your difficulty in doing so? Please tell me your problem statement

[soorindra]

Could you guide me to documentation link please.

Thank you.