location field should be populated by logged in userlocation

I have a record producer in that I have a location(reference) variable , I want that field should be auto populated by the logged in user location.

add/remove users from a group based on user criteria

Hi,   I have a requirement to assign a role to users who are part of a user Criteria and I need to update this dynamiclly.   My thinking as as follows:- Create the user criteria- create the role- create a group and assign the role to the group- creat...

What is the purpose of Empty Coalesce Field in Transform map?

Can someone please help me in understanding the use of this field. Where and why will this field will be used?

Tell me about SSL/TLS server certificates

Hi all.I am currently looking into SSL/TLS server certificates for ServiceNow.Based on this, I would like to know the following 1. Is there a document that summarizes ServiceNow's SSL.2. How the certificates are created.3. How the communication will ...

Orchestration Query AD and fetch group names based on condition

Hello, I want to query AD and get the groups in which the user is added currently. This would require PowerShell and haven't used it before.Could someone please help me with it. Further I need to remove few of the groups from AD.Please let me know if...

when user belongs to particular group he can see only ticket assigned their group only

when user belongs to particular group he can see only ticket assigned their group only and also having another condtion group is command center and reassginemnt count is greater then 1, how can achive this ? i tried with Query BR, but when i imperson...

how can I see the replay for questions

Hello , how can I see the replay for questions, ex, when I read some question, and I see there is 3 reply but I couldn't open them , so what is the requirement to see the answers for any question, as I am new in the form .  Thank you 

Getting error in Reports on Legal workspace

Hi all,  I was getting invalid configuration error in reports on legal workspace as below:I was not able to get what was the error occurring on the workspace dashboard. Could anyone please suggest on these error? 

How to create a bar report for monthly results?

I would like to have a report that shows count of tasks month by month.  What I have so far works to some degree but it gives data we don't want. It shows weekly data and I can't seem to keep it away.   We would also like to have each column have a d...

How to add banner image in email?

I want to add custom banner image in my emails. How can I do that? Please guide me.

How to Display "Service" and "Configuration Item" fields on Knowledge Base Articles

1. How to Display "Service" and "Configuration Item" fields on Knowledge Base Articles in kb_view page in ITIL view ?2. Is it possible to show these in Workspace view as well ?

Flow designer EC2 spoke actions to launch instance

Nested Resources - CMDB

Is it possible to create a nested (Child) resource in CMDB?We are leveraging the new API CI Class Model to configure API resources in CMDB. We have a situation whereby an individual URL path fragments are themselves resources, the API definition shou...

Displaying SN on TV Monitors

We are being tasked with displaying Service Now on hallway monitors so we can display a dashboard for our IT Operations.   We would like to display severity 1 and 2 issues, high priority problems, and outage information.   We would like any new docum...