Is it possible to format string fields

[austiin]

Hi I have a string field called phone number in a custom application. Im trying to figure out if you can format the field for phone numbers ex.
phone number:     -     -
but when I add this on a template or a default value it returns nothing and the field is empty does anyone know how to do this?

[Ankur Bawiskar]

Hi Austin,

you cannot add format but you can do validation whether hyphen(-) is present 2 times in the value and also at which position.

Mark Correct if this solves your issue and also hit Like and Helpful if you find my response worthy based on the impact.

Thanks

Ankur

[christen_mitche]

Austin,

Can you use a phone number field type instead of a string?

Using Phone Number Fields - ServiceNow Wiki

Thank you,

Christen

If this solves your issue please Mark Correct. Hit Like or Helpful if you find the response helpful.

[Ankur Bawiskar]

Hi Austin,

Any update on this?

Can you mark my answer as correct, helpful and hit like if you were able to achieve the requirement. This helps in removing this question from unanswered list and helps users to learn from your thread. Thanks in advance.

Regards

Ankur