How do I reduce memory usage on a dashboard?
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03-10-2025 09:14 AM - edited 03-10-2025 09:23 AM
I have a Dashboard with multiple tabs, but each tab usually only has one or two widgets which are basic reports.
One Dashboard I have has maybe 10 tabs, and make 20-30 reports total across the tabs. I use all them on a daily/weekly basis to monitor data.
One tab that has one list view report that I work in all day long every day, it is using 1.2GB of memory in Chrome. It is so slow if I try to sort any columns. It is a custom app in ServiceNow and therefore not using any built in tables (like Incident/Change).
I tried removing some fields/columns to see if that helped, it did not. I tried Next experience and back to normal, neither saved memory.
I tried moving the report to it's own Dashboard, it still used that much memory so I guess having more tabs doesn't affect overall memory usage.
Is this a back end issue with the tables in the custom app? Maybe not optimized?