How do I remove an attachment from an email notification?

psenkow1
Giga Contributor

I am in System Policy -> EMAIL -> Notifications.   I added an attachment to the notification by mistake when testing.   It needs to go before moving this into production, but I cannot seem to figure out how to remove it.   Feeling pretty silly about this one ...

1 ACCEPTED SOLUTION

Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Patricia,



If I get your question correctly, I'm assuming you have added the attachment to the notification record. If yes, then you can remove the attachment added by clicking on attachment paper icon and select the attached record and click on remove.


Screen Shot 2017-05-23 at 3.44.05 PM.png


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2 REPLIES 2

sachin_namjoshi
Kilo Patron
Kilo Patron

You can navigate to System Logs --> Email and locate email and then remove attachment.



Regards,


Sachin


Pradeep Sharma
ServiceNow Employee
ServiceNow Employee

Hello Patricia,



If I get your question correctly, I'm assuming you have added the attachment to the notification record. If yes, then you can remove the attachment added by clicking on attachment paper icon and select the attached record and click on remove.


Screen Shot 2017-05-23 at 3.44.05 PM.png