How do we get rid of the excessive amount of white space on our catalog requests?

Stacy1
Mega Guru

The form has way too much white space and just does not look right.   How do we reduce the amount of white space between variables?

9 REPLIES 9

Felipe32
ServiceNow Employee
ServiceNow Employee

This article has examples on different layout configurations for variables:



ServiceNow KB: Determining if you are using the correct container variable (KB0539982)


Thank you Felipe.   We are now on Geneva and since we went to Geneva everything has changed.   This is what it looks like now:


find_real_file.png


Any tips on how to fix this in Geneva would be great.


Felipe32
ServiceNow Employee
ServiceNow Employee

Are there any variables being hidden on the form ? For example, between "Is this a client issue?" and "Login Credentials".



If not, I'd suggest you open a ticket in HI with Customer Support. There are a few known issues with variable size and alignment in Geneva, perhaps your instance is being impacted by one of them.


Thanks I will open it as an issue instead of a question.