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‎07-12-2016 09:30 AM
I wanted the email option to appear when on a catalog task the same way that it does for incident.
Solved! Go to Solution.

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‎07-12-2016 09:32 AM
Hi Shannon,
It's a dictionary attribute. All the wonderful instructions are here.
Enabling the Email Client - ServiceNow Wiki

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‎07-12-2016 10:11 AM
See this video around the 20:00 mark. If you still don't see it, let me know.
Ask the Expert: Community Etiquette, TechNow Ep 27
Thank you

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‎07-12-2016 11:12 AM
I don't see the button that he shows in the video.

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‎07-12-2016 11:16 AM
Thank you for the feedback. I heard from or community people that there may be some instances where it does not appear. I'll let them know this is one so they can check in further.

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‎07-12-2016 11:17 AM
dan.bruhn can you mark this one correct for me? Shannon has no Correct button.
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‎07-12-2016 11:53 AM
Hi Chuck,
I've gone ahead and marked the answer as correct.
Thanks,