How to add Related List to the record in Service Portal
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11-21-2022 08:07 AM
Hi I have requirement to add one of the related list to the portal page to create a child ticket, this was there in the UI but I want to add it to portal when they open any ticket. how to add it.
Thank you
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11-21-2022 08:18 AM
Hello @Vamshi_ch123 ,
when you use OOB form widget to open the parent form you can see the related lists over there at the bottom of the form like below
Open your form in the portal and see if you are able to see the related lists
Hope this helps
Mark my answer correct if this helps you
Thanks
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11-24-2022 02:40 AM
Hi Mohith,
you mean the widget
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11-24-2022 02:43 AM
Hello @Vamshi_ch123 ,
yes you have an OOB page too which has the form widget on it
so WHEN YOU try to open your form in portal make sure you redirect it to this page and you can the related lists on the form which are available in native view
Hope this helps
Mark my answer correct if this helps you
Thanks