How to add Related List to the record in Service Portal

Vamshi_ch123
Tera Contributor

Hi I have requirement to add one of the related list to the portal page to create a child ticket, this was there in the UI but I want to add it to portal when they open any ticket. how to add it. 

 

sRavani42_0-1669046831504.png

 

Thank you

3 REPLIES 3

Mohith Devatte
Tera Sage
Tera Sage

Hello @Vamshi_ch123 ,

when you use OOB form widget to open the parent form you can see the related lists over there at the bottom of the form like below 

Open your form in the portal and see if you are able to see the related lists 

Screenshot 2022-11-21 at 21.47.23.png

Hope this helps 

Mark my answer correct if this helps you 

Thanks

 

Hi Mohith,

you mean the widget

sRavani42_0-1669286393781.png

 

Hello @Vamshi_ch123 ,

yes you have an OOB page too which has  the form widget on it 

Screenshot 2022-11-24 at 16.12.02.png

 

so WHEN YOU try to open your form in portal make sure you redirect it to this page and you can the related lists on the form which are available in native view 

 

Hope this helps 

Mark my answer correct if this helps you 

Thanks