how to allow edit access to "Requested For" in my instances.

[Andrew Meza]

I am trying to open the "Request For" to be allowed to edit when a end user checks out in service portal. I can but its because I'm an "Admin"(at least I think, or inherited something). I have other ITIL users that need to be able to change this field but its greyed out for them. Would anyone know how to give the ITIL users the editing capability?

[snowdev8]

Were you able to find an answer to this?

[Andrew Meza]

I unfortunately did not. We just went another direction to solve this problem. 

[snowdev8 · Accepted solution]

Actually I found out the answer, thanks to @Ankur Bawiskar . It was a simple property! glide.sc.req_for.roles.default 
and glide.sc.req_for.roles .

[thoemu_s]

this one 🙂

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