Global Search option

[RM10]

Hello Team,

How can an user has option for Global Search? What kind of Role is required? Is that a licensed role?

If not what are the steps to provide Global Access to an user? Please help. Thanks.

[Chaitanya ILCR · Accepted solution]

Hi @RM10 ,

roles added in the property glide.ui.can_search gives access to the global search

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

[RaghavSh]

OOB "itil,text_search_admin,admin,delegated_developer" role has access to global search.

It is defined in system property "glide.ui.can_search" in sys_properties table, you can add/remove role as per your requirement.

[RM10]

Thanks @RaghavSh  for your prompt response. It was very helpful.