How to Attach a Knowledge-Base Article to a Task, by Using a Script

[mmalcik]

Hello All,

I need to be able to attach a knowledge-base article to a catalog task in a workflow by using a script within this catalog task.   Nothing that I have tried has worked yet.   The biggest problem with this, as far as I can tell, is that I cannot access the task's sys_id until after it is created.   Is there a way around this, or any way of doing this at all?

Thanks!

[Nickels]

We had found this script below and tried adding it to the workflow step that creates the task.   It did exactly what we wanted.... but it also did a lot more.   We found that it would attach the KB to the task that was created, but it also looped through all of the other sc_tasks and attached it to every single task ever created.   If we ran the workflow again, it would attach a second copy, and so on.

Would anyone have a suggestion on how to modify the script so that it would only run on the record that is being created on the workflow?

function attach_kb() {

          var item = new GlideRecord("sc_task");

          item.addQuery("task",current.sysapproval );

          item.query();

while (item.next()) {

          var kb_item = new GlideRecord('m2m_kb_task');

          kb_item.initialize();

          kb_item.task = item.sys_id;

          kb_item.kb_knowledge.setDisplayValue('KB0010425');

          kb_item.insert();

          }

}