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03-05-2021 12:17 AM
Our instance is currently only for internal users and it uses Azure AD for Single sign on(SSO).
As external user self registration functionality is available for service portal without customer management portal since Paris, we wanted to create a new portal that the external users can self register.
I activated the external user self register plugin, create an external portal and set it to use the external user self registration that I created. But when I tried to go to the new external portal, it auto redirect me to use SSO
The question is how to bypass current Single sign on, so the external user can see the sign up/login page?
Solved! Go to Solution.
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03-06-2021 03:44 PM

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03-06-2021 03:44 PM

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05-10-2022 12:59 PM
Good find - thanks!
clickable link:
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0719767