How to call outbound RestAPI with NTLM authentication

[Vilem Oplustil1]

I need to call a RestAPI which requires Windows authentication. How to solve it if REST Message
New record definition does not support this kind of authentication?

I have prepared a Service account in same domain for this purposes and I can provide credentials.

[Ct111]

I hope you are passing parameter in correct way.

below are the examples

• Correct: adrian
• Incorrect: DOMAIN\adrian

Go thorugh the below link and check whether you have configured GLIDE properties correctly or not

https://docs.servicenow.com/bundle/london-platform-administration/page/administer/import-sets/reference/r_NTLMAuthentication.html

Mark my ANSWER as CORRECT and HELPFUL without fail if it helped.

[Ct111]

Mark my ANSWER as CORRECT and HELPFUL without fail if it helped.

[Vilem Oplustil1]

Unfortunately It does not help.

I am going to define a Rest messge to be able to consume an external Rest service requiring Windows authentication (NTLM). When you look on the screenshot for call definition, NTLM authentication type is missing. Question is, how to cope with it.

From my point of view it looks I will have to prepare a custom script to be able to consume desired external service 😞 or do you have another advice how to solve this situation to use a SN best practise (not to "discover America" again).

[Shristi]

Hi Vilem,

Do you have any solution for this?

I have the same requirement and have not found a way of resolution yet.