how to change delivery time service catalog item

[manredd]

How do we change the delivery time in the service catalog

i went to service catalog and changed delivery time to 14 days

but in the form it still shows 1 day

[Chuck Tomasi · Accepted solution]

It is controlled via the workflow properties. Check the Schedule tab, the Expected time field.

[manredd]

i did that too it still shows the one day should workflow be published ?

[cloudyrobert]

Did you sort this out? I'm running into the same, but regardless of whether or not the workflow is published. I've changed the expected time, schedule, and delivery based on fields. The value stays the same in the portal.

[Sharique Azim]

Hi Chuck,

Can we employ onchange scripts to change delivery time accordingly?