how to change delivery time service catalog item

[manredd]

How do we change the delivery time in the service catalog

i went to service catalog and changed delivery time to 14 days

but in the form it still shows 1 day

[Mary T]

Chuck,

This is not ideal as workflows are sometimes used by more than one catalog item.  I have tried to accomplish this with Flows and running into the same problem: Unable to set Delivery Time based on catalog item (multiple catalog items using same Flow).  Is ServiceNow planning on doing something about this? It is very unproductive to have a 1-1 relationship.  Just submitted a post to the Idea Portal...

[Pradeep Sharma]

Hi Manohar,

You may find below blog helpful.

Delivery dates & estimated delivery dates in your service catalog

[DeonP]

Hi Pradeep

This links appears to be brokien, and is this still applicable for Catalog itemscreated in Tokyo.

Kind Regrds

Deon