How to change the breadcrumbs routing url in Service Portal

Jaya4
Kilo Guru

I have created two custom pages in service portal for Knowledge Article. 

Under Knowledge menu, I have created on drop down. That drop down will route one of my custom page. Once i click any of the article in the custom page it will move to next custom page. Here all  changes are working fine.

But when I want to go back using the breadcrumbs, the breadcrumbs moving me to the OOB article bage not my custom article page.

Is there any way to change the routing stuff in breadcrumbs as well.

Thanks

10 REPLIES 10

VigneshMC
Mega Sage

Can you add an screenshot  and which page OOB takes you too ?

Thanks

It will take me to kb_article page and my custom article page name is kb_article_custom

You have update the respective widget, which your clicking with your custom page, its defined in HTML part

find_real_file.png

Thanks for your response.

I did that. It is routing me to custom page. But when I want to move back using breadcrumb it will take the old OOB page i.e. kb_article