How to change the breadcrumbs routing url in Service Portal
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05-20-2019 02:53 AM
I have created two custom pages in service portal for Knowledge Article.
Under Knowledge menu, I have created on drop down. That drop down will route one of my custom page. Once i click any of the article in the custom page it will move to next custom page. Here all changes are working fine.
But when I want to go back using the breadcrumbs, the breadcrumbs moving me to the OOB article bage not my custom article page.
Is there any way to change the routing stuff in breadcrumbs as well.
Thanks
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05-20-2019 03:05 AM
Can you add an screenshot and which page OOB takes you too ?
Thanks
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05-20-2019 03:07 AM
It will take me to kb_article page and my custom article page name is kb_article_custom

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05-20-2019 03:15 AM
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05-20-2019 03:21 AM
Thanks for your response.
I did that. It is routing me to custom page. But when I want to move back using breadcrumb it will take the old OOB page i.e. kb_article