We've recently added a custom journal field (u_review_notes, Review Notes) on knowledge articles to allow the knowledge owner/manager to provide feedback to the author. When text is entered into this journal field and the article is saved, a Knowledg...
Did anyone explore a way of connecting to Active Directory and pull in the AD Groups into the CMDB? Please let me know if anyone had experienced a solution towards it.
Hello, I currently have this widget where I want to feature articles only with a certain keyword. How should I go about doing this?(function() { if(input) return; else { options.aria_label_title = options.title || gs.getMessage('Featured Article...
Hi, We are trying to combine multiple PDf'S from a table record to ONE PDF, we tried using the OOB PDF generator but it didn't work as we are not sure what parameters need to be passed on. We also tried multiple approaches like attachment API, GlideS...
I am trying to use Decision Builder to build a Decision Table to then use in Flow Designer to assign the correct fulfiller to a catalog item. I am working in a PDI running ROME. I have created the Decision Table (see below): I have created the INP...
Hello, When I look at the list of tables that I can access via Basic Auth and OAuth, there is a discrepancy. When using OAuth, the error returned is 403 - User Not Authorized, and I cannot access the following 4 tables:sys_homesys_templatesys_ux_page...
Where is possible to the find the code invoked by "Create HR Case" button shown in the attached image?What kind of object is the menù shown under the "+" button ? ThanksFrancesco
Hi, Can someone help to export the list having unique data in the report through UI action.
Hello, I'm attempting to create my first workspace - which also happens to be the first time I've used UI Builder and I'm at a loss. I've spent the last few weeks reading and trying everything I can find but I've hit a dead-end when it comes to usin...
Hello, I am very new to UI Builder and EVAM currently trying to build an experience. I want to display every application in the Business applications table inside a data set container. I have configured EVAM Datasource as shown in the screenshots. My...
Hi all, I have a doubt on which roles can approve, as OOB functionality. My current understanding is: - ITIL user can approve any request, as long as it's assigned to them - Admin can approve anything, even if it was not assigned to them Is that co...
Hi,For some of the Incident in workspace activity area showing user ID instead of user name. Found this KB but did not help in my case-https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0864564 Please assist me on this issue?
Hi All, We have created a custom page called "my tickets" and published My Requests (my-requests-v2) widget instance on it. The my requests widget was not available on my servicenow instance. So I have exported the code and dependancy from developer ...
I have a catalog item that has a list collector populating the user list. From the service portal the requestor is able to see the users and the emails because I added the variable attributes: ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name...
Hi, Does Knowledge articles and knowledge categories capture in update set. if no, how can we move articles and categories added in dev to test
