I simple need to change the trigger from Create to Create and Update. I'm using the same table and condition. The table and condition is wiped, which I don't need to alter. I then set the same table and condition then click Save. Saving prompts t...
I have written a script to find some specific content from all HTML fields from knowledge articles but getting below error when there is not specific data in one of the field, not sure what should I write so that it can run only when there is at leas...
See image below. I love what Hi did with allowing stars for favorites. I'd like to do this on my Service Catalog so my end users can save favorite catalog items. How was this accomplished?
When adding the action 'Create a user' action to a flow you are presenting with variables to fill out. The assumption is fields like First Name Last name etc... will be inputted from catalog variables in a form from the service catalog. My question...
Last night, we had a clone. After the clone, nobody was able to login to our dev environment, not even with a local (non-ldap) account. When I reached out to ServiceNow they said that the ldap_server_config was listed in the preservers table and not...
Hello, I've been wondering for a while how to update records using GlideQuery while interacting with the records with methods like filter(), map() or forEach(). The documentation mentions this being possible: "For example, you can use the forEach()...
Hi,all. Please let me know because I received the following request but do not know how to implement it; They want to verify whether the Password (2 Way Encrypted) of the A table and the password of the B table match. They want to use "Flow Designer"...
Hi All, Please guide me How we can reduce the size of the footer in Service Portal as I'm very new to portal. Kindly help me regarding this as this is very urgent. Thanks in advance Vinit
I am running Knowledge Management v3 on Helsinki, and am looking for a way to report weekly on the number of Resolved Incidents in the previous week that have attached knowledge.When an article has been attached, I can see the link in the Incident, b...
Navigate to the Service Catalog > Open Records > Requests module in the application navigator to display the List view for the Requests (sc_request) table. Then create a new List view called 'Delivery' to show the following fields in the order shown....
Hello together Since Microsoft has stopped the classic access via POP3 and SMPT to a mailbox in October, we have with changeover to OAuth. We have configured everything according to documentation (e.g. Set up OAuth) and created a new IMAP and SMTP ac...
Hi Experts, I am trying get api for one table through REST api and i am unable to extend the sysparm _limit. Attaching the screenshot for your reference. Could you assist me or let me know the process how can i extend t...
Hello, Looking at the docs for annotations here: https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/form-administration/concept/configure-form-layout.html It looks like the "Text" option is just the same as "Info box b...
Need assistance with deleting a Custom Class that was created in error. The Custom Class was created under a change in order to create a new model and then it was discovered the model was wrong and the right one was already created under another cla...
Hi, On both my dev instance and the customer's instance, which are on Rome, I am unable to change the date format for a field mapping. The date format always resets to "yyyy-MM-dd HH:mm:ss", no matter what I enter, and I can see that this is done by ...
