How to determine if you are in Workspace in a Client Script

[Community Alums]

I'm currently in the process of setting up Agent Workspace to allow users to work on Incidents. We have a number of custom client scripts that run on Incident that i need to configure to work correctly in workspace. Is there a way to determine which UI you are in? I know there is the GlideURI server-side api which i could use to pull apart the uri to determine i'm in workspace but was wondering if there is anything on the client-side i could use? window.location.href doesn't work in workspace either...

[Ankur Bawiskar · Accepted solution]

Hi,

you can use the view name i.e. workspace to make client scripts run on workspace

OR

you can check URL

if it contains 'now/agent/workspace' then it's workspace and not native UI

var url = top.location.href;

if(url.indexOf('now/agent/workspace')){

// workspace

}

Regards
Ankur

[Community Alums]

Thanks. top.location.href works in workspace which is useful so i may use that and pull it apart to determine the view. With regards to your first point when you say I can use the view name, what do you mean? How would I determine the view I am in?

[Ankur Bawiskar]

Hi,

we usually create view with name as "workspace" on the table.

then create workspace view rules to show that view in workspace

But you need not worry on all these;

you can use the top.location.href for your solution

Regards
Ankur

[Community Alums]

Right ok using a view rule... So there's no ServiceNow provided API to determine which view or UI you are in on the client-side then? Thanks.