How to disable attachments in the Service Portal?

Johannes Mweli
Giga Guru

‎04-16-2021 07:09 AM

Hi ServiceNow Community Developers,

Would you please advise if there is a way to disable attachment in the Service Portal. I have the attached onload client script with a UI Type = All however it doesn't seem to work. 

Please advise.

Thanks,

Johannesfind_real_file.png

 

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4 REPLIES 4

Sukraj Raikhraj
Kilo Sage

‎04-16-2021 07:13 AM

Here is another post with a similar question, Hope it helps:

https://community.servicenow.com/community?id=community_question&sys_id=665a83d5dbafe850b3c099ead39619aa&anchor=answer_8e8c57eddb67a890fa192183ca96197b

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Aman Singh_
Kilo Sage

‎04-16-2021 07:20 AM

Hi,

 

You can try using the following.

find_real_file.png Please mark reply as Helpful/Correct, if applicable. Thanks!

Aman

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Vladimir Kravch
Tera Contributor
In response to Aman Singh_

‎09-28-2023 07:46 AM

Thank you, this is the correct answer!

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Aman Singh_
Kilo Sage

‎04-19-2021 06:23 AM

Hi,

Hope you are doing great!!

Did my reply answer your question?

If so, please mark appropriate response as correct so that the question will appear as resolved for others who may have a similar question in the future.

If not, please let us know if you need some more assistance.

 

Thanks,

Aman

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