How to enable encryption for variables on catalog item

damarlaravi
Kilo Contributor

Hi All,

We have a requirement to encrypt some fields, it's working fine for fields on table level, but now we need to encrypt some variables also,any suggestions?

Regards,

Ravi

4 REPLIES 4

rohantyagi
ServiceNow Employee
ServiceNow Employee

But if i do this masking of variables, data is not even visible to requester also it's coming in password format


Reyes
ServiceNow Employee
ServiceNow Employee

in the mask variable's type specifiction, you will need to enable encryption

https://docs.servicenow.com/bundle/newyork-it-service-management/page/product/service-catalog-manage...