How to find the In-progress content in NowLearning Portal ?

Raja15
Kilo Contributor

Hello All, I have registered in the service now learning portal for completing the CSA. In the new learning portal, After completing all of the mandatory on Demand courses and it is showing the time "19 minutes left " in the dashboard and noted, the status is "Course is completed". A screenshot is attached below.
While claiming the voucher, Badges On-demand course Prerequisites is not matching and also I am not getting course "completed with the date" over there.

find_real_file.png


Could anyone help me to resolve this problem and also kindly let me know how can I see the remaining in-progress content? 

17 REPLIES 17

Maik Skoddow
Tera Patron
Tera Patron

Hi

sometimes the overall progress is not in sync with the added states of each module.

Please raise a support case under "Help" menu

Kind regards
Maik

@Maik Skoddow Yes, It is completely blocking me from claiming the voucher. Is there any other option to see the in-progress content?

Hi,

 

Click on Profile > My Profile section > My Learning

find_real_file.png

find_real_file.png

 

 

Please check and let us know.

Thanks 🙂

Thanks,
Shakeel Shaik 🙂

Hi,

 

In profile section, You will find My Vouchers also.

 

Please check and let us know.

Thanks 🙂

 

Thanks,
Shakeel Shaik 🙂