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How to fix GlideTransaction is not allowed in scoped applications

mylamariegoodli
Tera Contributor

‎04-09-2018 08:29 AM

I created a Record Producer to create a Security Request [sn_si_request] and when submitting this producer from the Service Portal I get an error message:  GlideTransaction is not allowed in scoped applications

When I Enable All I see the following error:

Evaluator: java.lang.SecurityException: GlideTransaction is not allowed in scoped applications Caused by error in sys_ws_operation.4b9f0a8967101200d22b794717415a30.operation_script at line 1 ==> 1: if (GlideTransaction.get().getRequest()) {var uri = gs.action.getGlideURI();var sys_id=uri.get('sysparm_id');if(!sys_id) sys_id = uri.get('sys_id');var gr = new GlideRecord('sc_cat_item');gr.get(sys_id);new SMTemplates().getCatalogItemDefaultDescription(gr);}

sys_ws_operation.4b9f0a8967101200d22b794717415a30 = Submit a Record Producer Scripted REST Resource

Any ideas on how I can prevent this error?

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Masha
Kilo Guru

‎05-17-2018 09:42 AM

Pull that code out of the 'Default value' on your Description and put it into a global Script Include, returning the last line of the code. Then call that Script Include from Default value field and that should take care of the error.