Can we make text bold in virtual agent options using script
Hi I need to make options bold in virtual agent using script. it should display the users in bold user 1 user 2 user 3 select Myself Like this
Forum Posts
Resolved! Process Automation Designer (PAD) trigger tables missing
I'm trying to create a new process in Process Automation Designer (PAD) but the trigger table only lists Incidents and Incident tasks. I would like to select the Change request table.
ServiceNow and Workday Integration using Workday HR spoke
Hello, We are working on Integration between ServiceNow and Workday using Workday HR spoke, while I see CreateUser webhook and Offboarding webhook(s) to bring data from Workday to ServiceNow Instance for setting up new users and offboarding users, bu...
Resolved! Bulk Closure of Catalog Task
Hi all,I have requirement for bulk Closure of outdated SCTASKs (Almost 12k records).There is no particular filter I can use to filter the records and also no date range to select from. The records are scattered. The data was given by multiple teams a...
Help setting up itext7 in place of itext5
We currently have com.snc.pdf_generator active in our instance and have read that itext5 is being deprecated by the Tokyo release and itext7 is now ready for deployment to replace it. I am unable to find the configurations required to complete this ...
Resolved! A mid server is required for use the Service Graph Connector with SolarWinds.
Hi, We are going to integrate SolarWinds and ServiceNow, but I'm uncertain whether the integration requires a mid-server.
Resolved! San Diego Next Experience UI does not allow UI Path software to recognise any elements on the screen. What do i need to do to get this working.
We are enabling Next Experience in a phased Pilot after upgrading to San Diego back in May. We have noticed that UI path software was successfully able to recognise all elements of San Diego platform screens before we switched on Next Experience. Thi...
DocuSign Spoke Configuration Question
Hi, I am trying to do a POC for the DocuSign integration and am having some difficulties with OAuth I was hoping someone could help me out with. I am following this: https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/administer/integ...
Resolved! Can we use websocket in ServiceNow?
I am using websocket protocol for one of my requirements where I need to poll server instantly for data. But I am not able to receive data from server. This article says that websocket is not supported in ServiceNow. Has anyone implemented websocket ...
Resolved! How many ways you can trigger email notification?
How many ways you can trigger email notification?
Outbound REST API - The request failed: java.net.SocketTimeoutException: connect timed out when posting to
We have been troubleshooting an issue with mid server connectivity to jira for a while now. We are also working with support, but wondering if anyone has run into anything like this before. 1. We are using a midserver with a proxy configured to conn...
Resolved! How to get current date time using client script???
Hi Everyone, How to get current date time using client script, Please let me know.. Thank you, Naveen
Utah / insertMultiple - how established full records response
hi I have done json input data that contains many new rows to importset -table, till example. { "records" : [ { "short_description" : "this was inserted with python using JSON 1" , "priority" : "1 - Critical" , "impact" : "1" , "caller_id" : "Fred Lu...
Visual Task Board made for Project Task table, Add Card,
Hello all. I have Visual Task Board. Type: Guided. Table: Pm_project_task. Vertical Lane: StateSwimlane: (none) Lets assume that I want to use this tool as a place to meet all my project team members. They see their tasks, they mark their fulfillment...
Resolved! How to set Catalog field value based on 2 other variables
I have a requirement where based on 2 variables in the same catalog item, it would set a value into a 3rd variable. This needs to be able to update as the values on the 1st 2 variables change. The 3rd variable has 2 values that can be set into it. ...