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08-02-2022 08:17 PM
I want to restore some deleted incident's records
Conditions like this
if delete date < xxxx and record.state < 4
sys_audit_delete,I observed this table, and it seems that the record of incident has become XML
I want to read the value of the state field from it,Are there any APIs like GlideRecord?
Or I need to parse XML?
Solved! Go to Solution.
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08-02-2022 08:49 PM
Hi
you are right: the contents of the records in that table are stored in XML format. This is the only way to capture deleted records.
But you still can use a simple lookup with the OOTB filter conditions. There is a column "Record deleted" you can use and for the "state" lookup you have to search for each value individually (but you can combine them in a OR condition):
Maik
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08-02-2022 08:49 PM
Hi
you are right: the contents of the records in that table are stored in XML format. This is the only way to capture deleted records.
But you still can use a simple lookup with the OOTB filter conditions. There is a column "Record deleted" you can use and for the "state" lookup you have to search for each value individually (but you can combine them in a OR condition):
Maik