how to group incidents by month/day/year in list view

mgordon
Giga Contributor

I want to have an incident view that can be grouped by created date of  month/day/year.

what's the best way to accomplish this?

2 ACCEPTED SOLUTIONS

Peter Bodelier
Giga Sage

Hi @mgordon,

 

This is not possible in a normal list view, but maybe this will help you:

Achieve the group by date results in the report when there are only date/time fields in the table - ...


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

View solution in original post

Anurag Tripathi
Mega Patron
Mega Patron

You cant get that in a list, Only in a trend chart it is possible 

-Anurag

View solution in original post

4 REPLIES 4

Peter Bodelier
Giga Sage

Hi @mgordon,

 

This is not possible in a normal list view, but maybe this will help you:

Achieve the group by date results in the report when there are only date/time fields in the table - ...


Help others to find a correct solution by marking the appropriate response as accepted solution and helpful.

Anurag Tripathi
Mega Patron
Mega Patron

You cant get that in a list, Only in a trend chart it is possible 

-Anurag

mgordon
Giga Contributor

thanks all

swathisarang98
Giga Sage
Giga Sage

Hi @mgordon,

 

You can create a report on table Incident with "Type" as "Column",

Please refer the below service now support article,

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0758167

 

If my answer solved your issue, please mark my answer as âś… Correct & đź‘ŤHelpful based on the Impact.

 

Thank You

Swathi Sarang